I am an online review addict! There I said it! Sometimes I will read reviews of products that I have no intention of ever buying. I will even read reviews of products that I have already bought to see if I agree with the reviews.
I should probably get some help for this!
In all seriousness, it got me thinking about online reviews for people like me, your dentist, massage therapist,your orthopedic surgeon or even a therapist.
While I have read reviews for everything from a toast to a TV, I have never looked at reviews for doctor or therapist.
With all of the above providers, word of mouth is almost always the way that people find out about different providers.
But, what if you were new to town? Or maybe your family and friends don’t know someone in the area of expertise that you are looking for.
Should you base your decision to see someone based on their online reviews?
As a sole practitioner, should I be encouraging people to leave reviews about my practice?
Would a string of positive reviews make you more likely to see someone? What about a string of negative reviews, would that discourage you?
I would be very interested to hear what you have to say about online reviews and how often you look at them when deciding how to pick a doctor, dentist or therapist.
Please consider leaving a comment below and we can discuss online reviews.